Returns and Exchanges Policy
Asia Brewery Incorporated is committed to your satisfaction; we offer returns on damaged or incorrect beverage shipments within 7 days of delivery. Please ensure that all products remain in their original packaging and original seals are intact to qualify for a refund or exchange.
Return Process
- 1.Initiate a Request
Contact our customer support team within 7 days of receipt with your order number and proof of purchase.
- 2.Provide Evidence
Submit clear photographs of the damaged items or the incorrect products received for our quality assurance review.
- 3.Verification Process
Our team will review your claim within 48 hours to verify the eligibility of the return based on our safety and hygiene standards.
- 4.Refund or Replacement
Once approved, we will either dispatch a fresh replacement order at no extra cost or process a full refund to your original payment method.